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Professional Projects

Commercial Credit Product Reporting Pipelines

• Building and optimizing data pipelines for SCOT, BCAS, Digital Deal, and Credit Compass.

 

• Migrating workflows to Hive and Dagster, and automating Tableau dashboards to show revenue impact.

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Personal Projects

Document-Aware Chatbot

• Built a chatbot using Retrieval-Augmented Generation (RAG) with OpenAI embeddings and GPT-4 to answer questions based on long-form research documents.


• Focused on real-time document search and QA, designed as part of the Stanford Continuing Studies – TECH16: LLMs for Business course.​

Projects

Appcode & Infrastructure Migration

• Refactoring pipelines as part of an ongoing app code and orchestration migration to improve scalability post re-org.​

Organizer – Turks in Finance

• Host quarterly networking lunches for Turkish professionals in finance and tech, fostering connection, culture, and community within Toronto’s industry circles

Advisor Chatbot 

• Developed a proof-of-concept RAG-based chatbot to support advisors using internal tools.

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• Integrated document-based Q&A for Credit Compass, RBC Express, and RBC Edge platforms.

Restaurant Review Classifier

• Developed a sentiment analysis model using NLP techniques (TF-IDF, BoW, N-Grams) to classify restaurant reviews with 77% accuracy. ​

Workplace Culture

• Hosted the 2024 Mid-Year Townhall for 1000+ colleagues across the Retail & Payments Technology and Integrations group.

•  Currently building a social committee for the Personal and Commercial Credit Technology; organized broader team events like St. Patrick’s Day celebrations.

• Previously served on the Business Financial Services Technology social committee, organizing holiday celebrations and group-wide social events.

• Independently led smaller team bonding activities, including after-work socials and bi-weekly team lunches.

• Supported onboarding of new team members by helping them navigate tools, team workflows, and early projects.

• Volunteered for company-wide events, including T&O Summer Fest, Catalyst, and the T&O Year-End Celebration.

Volunteer Photographer

• Captured event moments to support fundraising and visibility efforts for WWF-Canada’s environmental initiatives on CN Tower Climb 2024.

Insight Edge Enhancements

• Expanded Insight Edge product capabilities by adding category logic and building dashboards to support sales teams with client and competitor insights.

Promotion Prediction Model

• Built a Decision Tree classifier to predict employee promotions with 89% accuracy, using SMOTE and cross-validation.

Cash Flow Forecasting

• Prototyped reconciliation features using QuickBooks and cash flow data for early-stage financial forecasting.

Book Rating Estimator

• Created a Random Forest regression model to estimate book ratings with 0.21 MAE, and deployed via Flask.

Reconciliation Dashboard & Metrics

• Automated the reconciliation metrics dashboard, reducing break volume by 67.6% and improving leadership visibility into system health.

A Remarkable Assembly: Women’s Forum 2024

• Chosen by the Legislative Assembly of Ontario as one of 124 representatives across the province.

• Engaged in discussions on civic leadership, public service, and gender equity in politics, with a focus on advocacy in STEM education.

Break Classification & Reporting

• Created break classification logic using Python and Xceptor; automated trend analysis to improve operational monitoring.​

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Closure & Client Exception Reporting

• Built dashboards to flag dormant or non-compliant accounts, improving compliance and customer experience.

Follow Me

  • LinkedIn
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  • Spotify
  • Instagram

© 2022 by Ceren Kasap.

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